Terms & Conditions

1. Definitions

In these Terms and Conditions:

• "Service" refers to the consulting services provided by Parvane
• "Client" or "You" refers to the individual or organization engaging our services
• "We," "Us," or "Our" refers to Parvane
• "Agreement" refers to these Terms and Conditions and any engagement letter
• "Website" refers to our online presence at the domain where these terms are published
• "Engagement" refers to a specific consulting project undertaken pursuant to an engagement letter

2. Acceptance of Terms

By accessing our website or engaging our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not use our website or services.

These terms apply to all users of our website and clients of our consulting services. For specific consulting engagements, additional terms will be outlined in separate engagement letters that supplement these general terms.

3. Eligibility

Our services are intended for business and professional use. By engaging our services, you represent that:

• You are at least 18 years of age
• You have the legal capacity to enter into binding agreements
• You have the authority to bind your organization (if applicable)
• All information provided to us is accurate and complete

4. Services Description

Parvane provides strategic consulting services in three core areas:

• Strategic Communications Advisory
• Innovation Portfolio Management
• Group Strategy & Multi-Entity Governance

Each engagement is governed by a specific engagement letter that outlines:

• Scope of work and deliverables
• Timeline and milestones
• Fees and payment terms
• Specific responsibilities of both parties

5. Engagement Process

5.1 Initial Consultation

We offer initial consultations to discuss potential engagements. These consultations do not create a client relationship or obligation to proceed.

5.2 Engagement Letter

Formal engagements commence only upon execution of a written engagement letter signed by both parties. The engagement letter takes precedence over these general terms in case of conflict.

5.3 Changes to Scope

Any changes to engagement scope must be agreed in writing. Additional work beyond the original scope may be subject to additional fees.

6. Fees and Payment

6.1 Fee Structure

Fees for consulting services are specified in the engagement letter. All fees are stated in Hong Kong Dollars (HKD) unless otherwise agreed.

6.2 Payment Terms

Unless otherwise specified in the engagement letter:

• Payment is due within 30 days of invoice date
• Late payments may incur interest at 1.5% per month
• We reserve the right to suspend services for overdue payments

6.3 Expenses

Any reimbursable expenses will be specified in the engagement letter and billed separately with appropriate documentation.

7. Client Responsibilities

Clients agree to:

• Provide accurate and complete information necessary for the engagement
• Grant timely access to relevant personnel, documents, and systems
• Respond to requests for information within reasonable timeframes
• Assign internal resources as specified in the engagement letter
• Maintain confidentiality of proprietary methodologies and work products
• Make timely decisions at key project milestones

8. Intellectual Property

8.1 Our Intellectual Property

We retain ownership of our proprietary methodologies, frameworks, tools, and processes. Clients receive a non-exclusive license to use deliverables for internal business purposes only.

8.2 Client Materials

Clients retain ownership of materials and information provided to us. We receive a limited license to use such materials solely for delivering the contracted services.

8.3 Work Product

Upon full payment, clients receive ownership of final deliverables specified in the engagement letter, subject to our retained rights in underlying methodologies and processes.

9. Confidentiality

9.1 Mutual Obligations

Both parties agree to maintain confidentiality of information disclosed during the engagement, except as required by law or professional obligations.

9.2 Permitted Disclosures

Confidential information may be disclosed:

• To professional advisors bound by confidentiality obligations
• As required by law, regulation, or legal process
• With prior written consent of the disclosing party
• To subcontractors under appropriate confidentiality agreements

10. Disclaimers

10.1 Professional Services

Our services consist of professional advice and recommendations. Implementation decisions and outcomes remain the client's responsibility. We provide strategic guidance but do not control implementation.

10.2 No Guarantees

While we apply professional expertise and established methodologies, we cannot provide performance outcomes. Success depends on numerous factors including client implementation, market conditions, and organizational capabilities.

10.3 Website

Our website and its content are provided on an "as is" basis. We make no warranties regarding accuracy, reliability, or availability of website information.

11. Limitation of Liability

To the maximum extent permitted by law:

• Our total liability for any engagement is limited to the fees paid for that specific engagement
• We are not liable for indirect, consequential, or punitive damages
• We are not liable for client implementation decisions or outcomes
• Claims must be brought within one year of the relevant engagement completion

These limitations reflect the consulting nature of our services and the allocation of risk in professional service relationships.

12. Indemnification

Clients agree to indemnify us against claims arising from:

• Inaccurate or incomplete information provided by the client
• Client's implementation of recommendations
• Client's breach of these terms or the engagement letter
• Client's violation of applicable laws or regulations

13. Termination

13.1 By Either Party

Either party may terminate an engagement with written notice. Termination terms specific to each engagement will be outlined in the engagement letter.

13.2 Effect of Termination

Upon termination:

• Client remains obligated to pay for work completed
• We will deliver work completed to the termination date
• Confidentiality obligations continue
• Sections relating to intellectual property, liability, and dispute resolution survive

14. Dispute Resolution

14.1 Governing Law

These terms are governed by the laws of Hong Kong Special Administrative Region.

14.2 Jurisdiction

Parties submit to the exclusive jurisdiction of Hong Kong courts for dispute resolution.

14.3 Informal Resolution

Before initiating formal proceedings, parties agree to attempt good faith negotiation to resolve disputes. Senior representatives from each party will meet to discuss resolution within 30 days of dispute notification.

15. General Provisions

15.1 Entire Agreement

These terms, together with any engagement letter, constitute the entire agreement between parties regarding our services.

15.2 Severability

If any provision is found unenforceable, remaining provisions continue in full effect.

15.3 Waiver

Failure to enforce any right does not constitute waiver of that right.

15.4 Assignment

Neither party may assign rights or obligations without prior written consent, except we may assign to affiliated entities.

15.5 Notices

All notices must be in writing and delivered to addresses specified in the engagement letter or these terms.

16. Changes to Terms

We may update these terms periodically. Changes become effective upon posting to our website. Continued use of our services constitutes acceptance of updated terms. Existing engagements remain governed by terms in effect at engagement commencement.

17. Contact Information

For questions regarding these Terms and Conditions: